But please consider trying theses first:

Graphic Help Carousel - it's fun & gives you all the basics to get you started.
YouTube Video Tutorials - most questions are answered there.
Tech Support Page - including minimum requirements &
tips on some of the MOST useful features to speed your logs.
Tech Support FAQ - the rest of your questions are answered here.

But if not found in the above, please email us or call us; we ARE here to help.

Email : techsupport @ bizmile.com
Phone: (415) 937-8713 - San Francisco - Pacific Time